 During
the phase of diagnosis you/he/she is established if the damage were
physical (hardware), logical (software) or both and if reparations
were necessary of the support to be able to access the data.
If from the first phase of diagnosis it had to result
that the data are not recoverable the support you/he/she will be
returned to the client without any debit.
Ended
the first phase of diagnosis you will be submitted an estimate to
the Client for the definitive recovery of the data (in the case
the support physically resulted entire) or for the provisional reparation
of the same to be able to access the data and to continue with the
second phase of the diagnosis (in the case in which the support
physically resulted damaged), preventive that will owe to be approved
for the pursuance of the job. The procedure doesn't foresee the
definitive reparation of the original support however.
The
cost for the recovery of the data depends on the difficulty of the
recovery, from the operating system, from the employed time, from
the dimension of the support and from the quantity of the data to
recover, it is not therefore possible to make a forecast before
an accurate analysis of the disk.
If it had to become himself/herself/themselves necessary
the reparation of the support to be able to proceed to the attempt
of recovery, the cost of the same one it depends on the gravity
of the damage, from the difficulty to retrieve possible pieces of
exchange and from their cost.
In
the case in which the data resulted recoverable but the Client didn't
accept the estimate for the recovery a cost forfetario you/he/she
will be debited only what contribution for the expenses sustained
for the diagnosis:
| Per file system FAT e interfaccia IDE € 186 |
| Per file system NTFS e interfaccia IDE € 279 |
| Per interfacce diverse dalla IDE o EIDE sovrapprezzo
di € 93 |
In any case he will proceed to the recovery without the acceptance
of the estimate from the client however.
The
times to communicate the results of the analysis and the estimate
can vary from the few times from the arrival of the support to our
laboratory to some days; only in particularly serious cases whole
analysis can overcome the 5 working days.
The payment generally happens with I banking to the
acceptance of the estimate or countersign to the restitution of
the support in the case in which the estimate was not accepted.
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